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Careers Insurance Adviser – Personal Lines (Norwich)

Insurance Adviser – Personal Lines (Norwich)

Alan Boswell Insurance Brokers Ltd is developing and expanding its talent pool again. We are looking to grow our personal lines department with the opportunity to join the fast-paced and dynamic sales teams.

Salary: £18,000 to £24,000 per annum, plus benefits. We properly reward your efforts by reviewing your salary 6 months after joining us, subject to performance.

The role

Our personal lines teams offer insurances such as house, car and travel to individuals, as well as providing residential landlords insurance and motorhome insurance. We are looking for experienced candidates, but don’t worry if you’re not as we can provide all the training you need as long as you have the tenacity and drive to succeed.

As an account handler for personal insurance, you will provide first-class customer service on every call, email and face-to-face enquiry, ensuring our clients are satisfied with their experience and receive the insurance that’s right for them and their needs. Ideally, we are looking for employees who can get their message across clearly and professionally, and enjoy working on the telephone.

This is a fast-paced team of like-minded, ambitious and outgoing individuals who support each other and therefore the role would suit someone who thrives within an energetic sales environment.

Although we are looking for candidates both with or without experience, if you do have an interest or a background in property, insurance, hospitality and retail sales, where you are talking to customers all the time, this could be the perfect role for you.

Training will be provided in the office (socially distance guidelines apply). Our staff, where appropriate, may have the option to work from home on occasions, once they are competent and able to do so.

We continually look to grow our talent pool within our personal lines team to enable us to promote within the Group which gives our employees development opportunities to meet their career goals.

About us

Alan Boswell Group has built its reputation as the natural choice for friendly, expert advice on insurance, risk management and financial services. Its stability within the market for over 35 years builds on its success, but it also reflects the market by changing rapidly to meet our customer requirements. We are proud of our people, their successes, and value their contributions to our growing business.

Whether you are new to insurance or have a number of years’ experience to bring, we encourage employees to develop and grow.

We are passionate about our front line salespeople, who are trusted specialists offering expert advice and guidance to support our clients.


  • We offer excellent remuneration, with a benefits package including a pension, a cashplan scheme, and company sick pay.
  • We provide training support to undertake professional qualifications for further promotional prospects to enable us to hold on to and nurture talent.
  • Our head office is a newly refurbished and spacious building in Norwich city centre, with on-site restaurant and parking is available.
  • Smart casual dress code.

Skills required

  • Enjoy working in a fast-paced environment and embrace change
  • Demonstrate enthusiasm and pride in maintaining a high standard of work
  • Willingness to share ideas, knowledge and experiences
  • Team player with a willingness to learn and help out
  • Good attention to detail
  • Ability to multitask and prioritise responsibilities
  • Desire to learn and grow professionally

If you are hardworking and focused on getting things right the first time then we would love to hear from you. Please send your CV and covering letter to jobs@alanboswell.com

Closing date for applications: 10/12/2021 4:00 pm