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Careers Self-Drive Hire Insurance Adviser (Norwich)

Self-Drive Hire Insurance Adviser (Norwich)

Josh and Jimmy SDH

Based in Norwich, our self-drive hire team arranges insurance for a selection of vehicles, including motorhomes, campervans, splitter vans, horseboxes, prestige cars, classic cars and vans. We also offer self-drive hire breakdown cover, liability cover and legal expenses insurance to cover all your needs.

About the role

As an insurance adviser you will provide first-class customer service on every call, email and face-to-face enquiry, ensuring our clients are satisfied with their experience and receive the insurance that’s right for them and their needs. You will be responsible for building and maintaining one to one client and insurer relationships as well as dealing with new business enquiries.

This is a fast-paced department so would suit someone who thrives in an energetic and busy environment.

What we’re looking for

The successful candidate will be an effective communicator with excellent customer service skills.  The ability to work as a team under pressure and maintain a high level of organisation will be highly beneficial in this role as well as attention to detail and a desire to learn.  Experience of the motor insurance market is desirable but are happy to hear from anyone with a sales or customer service background.

Required skills:

  • Ability to sell, including cross selling and up selling to existing client base
  • Persuasive negotiation skills with all customer types
  • Knowledge of motor insurance/ motor fleet insurance
  • Demonstration of organisation and discipline skills
  • Good time management with the ability to meet deadlines and deliver on expectations
  • Communications skills across all methods
  • Ability to work alone and as part of a team and develop relationships to ensure best practice
  • Accurately and efficiently dealing with high workloads

About us

At Alan Boswell Group we are proud of our people, their successes and value their contributions to our growing business.

Whether you are new to insurance or have a number of years’ experience to bring, we encourage employees to develop and grow. We provide training from day one and continue this support and development via regular training courses and mentoring throughout your career with us. Most employees are members of the Chartered Insurance Institute (CII) and work towards various qualifications.


  • 25 days annual leave + Bank Holidays (option to purchase up to 3 additional holiday days in April each year)
  • Discretionary annual Company bonus scheme
  • Life Insurance (3x annual salary)
  • Bupa Cashplan
  • Salary Exchange pension scheme
  • Supported professional training and development
  • Discounted financial services and insurance products
  • Funded professional memberships
  • Recruitment referral incentive bonus ‘refer a friend’
  • Client introduction commission incentive

To apply

Please send your CV and covering letter to jobs@alanboswell.com

Closing date for applications: 22/01/2021 4:00 pm