There is no legal requirement for the product, although it is highly advisable if you rely on the rental income.

If your tenant stops paying their rent but remains in your property you will need to submit a claim. We will then instruct our appointed solicitors on your behalf to review your case. Upon approval of your claim our solicitors will help you gain possession of the property, and the policy will continue to make the rental payments that have not been paid by the tenant. These payments will continue for a maximum of 15 months, with up to three months’ worth of payments at 75% of the rental amount paid after eviction (while the property is empty).

If a tenant failed the tenant reference checks, they would be able to use a guarantor instead. However, a guarantor will have to complete and pass the reference checks and achieve a higher affordability factor to ensure the tenants right to rent.

If your tenant can’t get a guarantor, then you will be unable to purchase a policy as the acceptance criteria hasn’t been met.

Yes, guarantors will have to be credit checked by the policyholder to ensure they do not have any CCJs or bankruptcies outstanding or settled within the last three years.

Definitions of ‘bad credit rating’ vary, so for guarantors to be accepted you need to ensure they do not have any CCJs or bankruptcies outstanding or settled within the last three years.

If a tenant has not met the acceptance criteria and a guarantor is in place and the tenant defaults then the guarantor will be liable for the rent.

Yes, but this would need agreement from whoever the guarantor agreement is with. If a guarantor is removed the insurance policy may become invalid.

All insurance policies have conditions, and you should refer to the policy wording and summary documents for full details.  We have highlighted some conditions that you may find helpful regarding a claim:

• There is no cover for any disputes arising within the first 60 days of taking a policy unless:
• you held comparable cover for a minimum of six months immediately prior to purchasing the policy or,
• the policy was purchased within ten days of the start of the tenancy agreement
• There must be two full months of rent arrears for there to be an eligible rent guarantee claim
• All claims must be notified within 90 days of the initial loss of rent. Claims notified 61 to 90 days after the loss will result in one month’s rent being deducted from any claims payment
• You must have completed the required checks for a claim to be eligible (affordability, credit check, proof of ID, tenancy agreement, legal requirements of renting must be met e.g. deposit protected if taken)
• Once vacant possession is gained, the policy pays 75% of the insured amount chosen (i.e. 75% of £5000, £3000, £2500, £500) or 75% of the actual lost rent if this is lower, for a maximum of three months or until re-let
• If seeking to recover losses or damages from tenant, there must be a ‘reasonable prospect of success’ of greater than 51%

No, the policy is designed to pay rent while the tenant resides at the property (but is unable to pay rent). If they leave, there will be no cover for future rent due.

Yes, as long as you meet the acceptance criteria.

Under normal circumstance landlord insurance usually covers Loss of Rent following a claim under the main policy. However, if your tenants simply stop paying their rent then your landlord’s insurance will not cover this and you would need a separate legal expenses and rent guarantee insurance which would provide cover to evict the tenant and pay your rent during the process.

Yes, the insurance is based on the property. As long as the new tenant has passed referencing and there is a tenancy agreement in place then the insurance will be valid.

There is no legal requirement for the product, although it is highly advisable if you rely on the rental income.

You can cover up to four tenants per policy, if you wish to cover more than four please contact us. It is worth being aware of the fact that the number of tenants you have staying in your property will affect the price of insurance. For more information on other factors that will affect your costs visit out landlords insurance statistics page.

This is not possible.