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As a member of the Association of Reflexologists (AoR) you can take advantage of an insurance policy which has been specifically designed for the association to offer comprehensive cover for you, your business and your clients.

You should find everything here that you need to deal with your own therapist’s insurance. However, if you have any questions which are not covered, or would like to talk to someone about a particular subject, please contact Tom or his team – we would love to hear from you!

If you’re not a member of the AoR please call us to enquire about other therapists insurance cover.

The Alan Boswell Group Difference

Association of Reflexologists

The Association of Reflexologists has appointed Alan Boswell Insurance and Financial Services Group to deal with all aspects of insurance for the Association, including the Therapist’s Public Liability and Malpractice scheme arranged on behalf of members of the AoR.

We already look after over 2,000 AoR members, offering peace of mind for you and your business.


Total support with utmost courtesy and patience

Mrs Shrubb - Reflexology Insurance

Reflexology Insurance in detail

What is covered?

The standard AoR Insurance cover is for Public Liability Insurance, Products Liability Insurance and Malpractice insurance:

  • Public Liability Insurance Accidental injury to members of the public or accidental damage to their property

    £6,000,000 any one claim
  • Products Liability Insurance Accidental injury or accidental damage to property resulting from products supplied in connection with treatment of a client

    £6,000,000 for any one period of insurance
  • Malpractice Insurance £5,000,000 - Cover is provided to protect clients in the course of their treatments. Cover includes breach of professional duty consequent upon any neglect, error or omission in providing advice, treatment or therapy.
  • Crisis PR cover included Specialist PR cover to assist with media response and reputation control in the event of a major crisis which would form the subject of a claim under the policy indemnity
  • Business Equipment Insurance £1,000 cover – higher limits are available. Cover is provided automatically for all types of business equipment used by the therapist including laptops, specialist chairs, mobile phones, books.
    £100 excess applies

Additional benefits

The following are automatically included in your policy

  • Breach of confidentiality Cover for allegations of accidentally and unintentionally breaching the Data Protection Act and new GDPR legislation
  • Errors and omissions Cover for allegations of failing to provide, or obtain, key information in connection with the treatment provided
  • Libel and slander Cover for allegations made in respect of slander against your client

What are the costs?

Our cover starts from as little as £59.50 and the cost is calculated on the therapies which you practice; our dedicated scheme allows you to tailor your cover depending on the specific therapies you practice to ensure you get the best value cover, if you are unsure then please contact us.


  • Student GAP Insurance If you have completed your studies but are in the process of obtaining your qualification certificate, you can take out GAP insurance for just £10. This covers you for up to 12 weeks so you can immediately continue to practise and provide treatments for any clients. Once your qualification certificate is received you can apply for full membership of the AoR and upgrade your insurance cover to an annual policy.

Extensions of Cover

You can optionally extend your therapist’s liability policy cover to provide additional business insurances:

  • Business Equipment Cover Business equipment including computers can be increased to £5,000 for an additional cost of £66 or you can increase to £10,000 for £110. Cover is provided on an all risks basis, anywhere in Europe.
  • Personal Accident Cover Provides capital benefits of either £10,000 or £20,000 in the event of accidental death or personal injury.
    Temporary Total Disablement of either £100 or £200 per week - payable for 104 weeks following an accident.
    Deferment period is 7 days.

    Additional Cost: either £30 or £60
  • Business Interruption Cover Additional costs incurred as a result of loss or damage to your business equipment - up to £10,000 (subject to Business Equipment being insured under same policy)
    Includes claims following loss or damage at members premises (or homes) subject to insurance cover being in force for the main loss.

    Additional Cost: £30
  • Employers Liability Cover Limit of indemnity £10,000,000
    Wage roll basis up to £20,000 per annum

    Additional Cost: £54.75
  • This insurance scheme only recognises fully certified courses and does not recognise online course or online assessment. The only time an online course will be agreed is, if a member is fully certified in that particular therapy and the online course(s) involves an add-on or tweak of the original technique.  Online courses are never accepted when it involves use of or application of heat.

    • Aqua Chi Detox
    • Caci (non-surgical facelift)
    • Colonic Irrigation
    • Dance movement therapy
    • De-cluttering
    • Deeksa Giver
    • Derma Rolling
    • Diet Counsellor
    • Electrolysis
    • First aid
    • Fitness Training – testing of pulse, blood presssure, height weight to ascertain if OK to participate in physical fitness class
    • Garra Rufa Spa Treatment
    • Gentle Birthing
    • Gerson Diet Therapy
    • Gua Sha (excluding Facial Gua Sha)
    • Hair Extensions
    • Hartmath
    • Holistic Pelvic Care
    • Horse Bowen Technique
    • In cases involving bi-polar, the client should seek his/her GP’s prior approval commencing treatment.
    • Ingestion of any oils
    • Katseye blends
    • Kore Therapy
    • Law of Attraction
    • Motivation Therapy
    • NAET Allergy Testing
    • Non Personal Awareness
    • Pharmacy Technician
    • Psych-K
    • Reflexology performed on cancer patients or those with infertility issues is covered, however failure for the condition (i.e cancer remission or failure to conceive) is not covered.
    • Sah Khrem
    • Shamballa Healing
    • Tarot Cards & Mediumship
    • The policy excludes cover for any treatments carried out against the advice of the relevant professional body or medical practitioner.
    • Therapies relating to fertility or anything of a sexual nature, including counselling

Approved Therapies

Please review the list of approved therapies. If you have any doubt or can not see your therapy included please contact us.

Please note, cover only applies to UK residents with a UK bank account.

Approved Therapies

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George Palmer
George Palmer

Insurance Adviser

George  joined Alan Boswell Group in 2017 from Towergate. He initially worked in the Norwich Personal Lines and Landlords team before moving to the Attleborough…

Tom Head
Tom Head

Team Leader - Personal Lines

Tom joined Alan Boswell Group in February 2001, having worked at Heath Lambert for two years. Tom is based in our Norwich office and, having…