Speak directly to our team
01603 649744While you don’t have to contact us and inform us of each hire, it is very important that all your self-drive hires are appropriately referenced to ensure they satisfy your policy criteria. If you fail to complete adequate hirer/driver checks you may find your insurance is invalid in the event of claim.
We’ve put together a comprehensive guide of what you need to do to ensure your clients are adequately referenced. The requirements are split by the insurer of your policy, Allianz Insurance PLC or Markerstudy Limited. Please check your policy schedule / paperwork to confirm which reference guide applies.
If you’re not sure about a customer give us a call, we can guarantee you’ll be talking to helpful specialists from our self-drive hire insurance team.
What must you obtain from your client, prior to the hire commencement?
Additional criteria:
Proof of address:
You must provide a total of two proofs of address from the following: – one primary and one secondary, or two primary proofs of address.
Primary proof of address:
Secondary proof of address:
An annual council tax bill will be accepted. All other documents must be dated within 90 days of the hire date. The address and name on your licence must match both documents.
What must you obtain from your client, prior to the hire commencement?
Additional criteria:
Proof of address:
You must provide a total of two proofs of address from the following:
An annual council tax bill will be accepted. All other documents must be dated within 90 days of the hire date. The address and name on the licence must match both documents.
Any document relating to insurance and any document that does not meet the above mentioned criteria – please contact us if you are unsure. (Further criteria may apply – please review the most recent documentation issued by insurers).
You can find out whether your hirer is eligible to drive in Great Britain by using the Government’s online tool here: https://www.gov.uk/driving-nongb-licence.
EU licence holders under 70 years of age, living in the UK for longer than 12 months, who meet all the criteria mentioned above will be covered as standard.
If they have an EU driving license and have been living in the UK for less than 12 months but can supply two proofs, as described above, plus their passport they are covered as standard.
Anything outside of the above must be referred to the insurers.
Yes, you do. Payment (of any amount), via a cleared and traceable method, must be obtained by the primary driver/hirer/renter unless otherwise agreed by the insurers.
For Allianz Insurance PLC policyholders the terms are as follows:
For Markerstudy Limited policyholders the terms are as follows:
You will need written confirmation from the DVLA confirming the adjustments have been made. This confirmation (usually supplied via email) alongside the client’s proof of address, existing licence, and updated DVLA check code will suffice.
For any expired licences please refer to the most recent Government announcements regarding licence extension here. Expired licences within the extension are covered as standard.
The insurers do not discriminate against medical conditions. So long as the DVLA/Doctor/GP have not imposed any restrictions then you are covered as standard.
Insurance suitable for those who hire their vehicles to the public under a rental contract
We’ve put together a list of frequently asked questions to help you understand self-drive hire insurance. Use the links to the left to navigate through…
If you’re hiring out your motorhome or campervan, our self-drive hire insurance provides complete peace of mind.