Privacy and cookies

Privacy and Cookie Statement

At Alan Boswell Group, we take the issue of privacy very seriously. We would like to assure visitors to our site of the security, privacy, and confidentiality that they would expect from a leading financial services institution. The following privacy notices explain how, why, and when we use your data.

Privacy notice applicable to business transacted through Alan Boswell Insurance Brokers Ltd:

Privacy notice applicable to business transacted through Alan Boswell & Company Ltd, Alan Boswell Employee Benefits Ltd:

Cookies and email security

This website uses cookies to help you in your interactions with the site.

Cookies are small files placed on your computer’s hard drive or in your browser memory when you visit our website. It helps us speed things up for you when you come back. It tells us what parts of the site you visit, what you like, and what’s most relevant to you. What cookies don’t do is store any personal or confidential information about you.

To ensure you get the best from our website, we advise users to keep cookies active on their machine while visiting our website.

You may not be able to access certain existing client features or apply for new products if you browse with cookies disabled.

In this section, you will find information on what cookies may be set when you visit the Alan Boswell Group website and how to reject or delete those cookies.

How to control and delete cookies

Alan Boswell Group will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies set by Alan Boswell Group or any other website, you can do this through your browser settings. The 'help' function within your browser should tell you how.

You can also update your cookie preferences at any time by using the ‘Manage cookies’ link found in the footer of this website.

Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to restrict cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on your mobile phone browser, you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the Alan Boswell Group website.

List of the main Alan Boswell Group website services that set cookies

This is a list of the main services that set cookies on the Alan Boswell Group website, and what each is used for.

Alan Boswell Group uses a number of suppliers who set cookies on the Alan Boswell Group website on its behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please refer to their individual privacy policies.

Service

Purpose

Alan Boswell Group

The Alan Boswell Group website uses session cookies to track sessions from page to page by setting a unique ID, and storing anonymous tracking information about visits to alanboswell.com. The information stored: the referring website that brought visitors to alanboswell.com; Pay-Per-Click (PPC) information holding which advert brought visitors to our site; and the affiliate that may have brought visitors to our site. These cookies are an essential part of the Alan Boswell Group website and, if blocked or removed, enquiry / quotation features will be unavailable.

Cloudflare

Cloudflare uses various cookies to maximize network resources, manage traffic, and protect sites from malicious traffic.

Google Analytics

The GA4 JavaScript tags use first-party cookies to distinguish unique users as well as unique sessions from a single user.

Google Ads ; Youtube

Google uses cookies and similar technologies for advertising purposes, including serving and rendering ads, and personalising ads. Other Google services, like YouTube, may also use these and other cookies and technologies, such as the ‘__Secure-YNID’ and ‘VISITOR_INFO1_LIVE’ cookies, for advertising.

Meta

Meta cookies help us show ads for our businesses and people who may be interested in the products or services. We use cookies to allow us to provide insights about the people who use the Facebook Services, as well as the people who interact with our ads and websites.

Microsoft Clarity

Clarity's typical usage requires that non-essential cookies be set on the visitor's browser. Clarity's cookies store a unique pseudonymous ID. This ID is used to associate collected interaction data, allowing Clarity to connect page views and generate aggregated analytics.

What does this site specifically use cookies for?

Session cookies

Some of the cookies we use are session cookies, lasting only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. These simply enable us to identify that the same person is moving from page to page.

We store and collect the following information via session cookies:

A unique ID to track your session from page to page, which is vitally important to enable us to keep you signed in whilst you service your accounts online and to keep your session open whilst you apply for new products.

An internal tracking cookie to allow the recording of source websites (referrers), specific campaign information and pay-per-click (PPC) campaign identifiers.

Persistent cookies

We also use certain cookies that are persistent, meaning that they last beyond your session enabling an enhanced user-experience when you return to the site.

Additional information

From time to time, we may embed external content from third party websites (e.g. Facebook, YouTube) within our website. These websites may utilise cookies and the Privacy Policy that will apply to such third-party content will be published on the website of that third-party content provider.

You can stop third party cookies (such as those we use for Google Analytics) being stored on your computer by blocking third party cookies from within your browser. Blocking these cookies will not impact your browsing experience.

You can also block all cookies through your browser – however, you may find that many areas of our site will no longer work so we would recommend against this.

For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a guide (see www.allaboutcookies.org) that explains to users how cookies work and can be managed.

Email security

Emails and any attachments are confidential and may contain legally privileged information. If you are not the intended recipient of an email message from us, please telephone or email us immediately, delete the message from your system and do not read, copy, distribute, disclose or otherwise use the email message and any attachments.

Communication by email is not secure as messages can be intercepted and read by someone else. Therefore, we strongly advise you not to email any information to us which, if disclosed to unrelated third parties, would be likely to cause you distress.

We will normally respond by email to requests that reach us via email in the first place, however, you must realise that there can be no guarantee of privacy. If you have any concerns then please make it clear that you wish us to respond in a more secure way and provide your postal address or telephone number for the purpose.

Any email including its content may be monitored and used by the firm for reasons of security and for monitoring internal compliance. Email monitoring/blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.

Alan Boswell Group cannot guarantee that an email or any attachment is virus free or has not been intercepted and amended and you should perform your own virus checks.

GDPR and marketing

We take your privacy very seriously and will never sell your data to a third-party.

We will also only share your data with those companies where we have a legal or regulatory obligation (e.g. the Police or Financial Conduct Authority). In addition, your data may be shared with companies to enable us to complete the undertaking of our business. These include:

  • if your business was introduced to us or is part of a scheme, we may share information with the introducer or scheme operator

  • with interested parties (e.g. mortgage companies, joint policy holders, leaseholders, named drivers)

  • with other companies within Alan Boswell Group

  • with third-party marketing companies working on our behalf. These include ActiveCampaign for the purposes of sending client communications and Rainbow Connected for the purpose of outbound calls.