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Staff Natalie Batten-Phelps

Account Handler

Natalie began working in insurance after a gap year coaching rowing. In 2010 she started working in Claims for Pet, Home, Wedding and Event insurance at RSA. After a couple of years, she moved to the Customer Relations Team and handled claims related complaints. Natalie decided to broaden her insurance knowledge and moved to her local NFU Mutual agency to become an Account Manager. After 3 years with NFU Mutual Natalie has joined Alan Boswell to continue developing her knowledge.

At home, Natalie has 3 cats (Fleur, Fergus & Dexter) and a husband. She enjoys new adventures and rarely says no to a social invitation. Cooking, baking, sewing and going to gigs are high up her list of favourite hobbies