We use cookies to give you the best experience and help us improve our website.

Find out more about how we use cookies.

About us Insights from Andrew Paton (Account Executive) on joining Alan Boswell Group

Previously working at regional and larger national brokers, including Saffron Insurance and Towergate, Andrew Paton joined Alan Boswell Group (ABG) in January 2022. Being an independent insurance broker, we naturally have some key differences in how we operate; Andrew gives us his top takeaways on his experience so far at ABG.

Growth-orientated culture

Andrew Paton (R) with Alex Harris (C) from PUFC, and Gary Bentley (L)

One of the most refreshing differences I’ve noticed at ABG is the absence of pressure to meet unrealistic targets. The company’s approach to performance is built on fostering a culture of growth rather than an atmosphere of stress and pressure, and this has given me the space to settle in during my first year, establish my book, and concentrate on delivering the best possible service to our clients, without worrying about unattainable goals.

Freedom to flourish in my role

As an Account Executive, I have the freedom to choose markets to meet my clients’ specific needs. The company doesn’t just value its employees’ expertise; it encourages and trusts them to explore creative solutions within its “real world” pragmatic compliance regime and make informed decisions independently. Ensuring customers receive good outcomes and putting their needs first is always our priority. The efficiency and speed with which decisions are taken ensures that my clients receive customised and highly effective insurance and risk management strategies.

Accessibility of senior management

Andrew Paton (centre right) and Steve Seekings (centre left) with the PUFC team

One of the most significant advantages of working at ABG is the accessibility of senior management. For me, it was a seismic change: the ability to call Alan [Boswell, Executive Chairman], Chris [Gibbs, Managing Director] or Adrian [Rayner, Commercial Director] and have a conversation is really valuable. In addition, when speaking with them there is a genuine interest. The whole company has an ethos of working towards a collective goal, so if the company does well, then everyone does well. I like being part of a team rather than a collection of individuals working towards their own goals.

Support from the wider group

Being a part of a wider group is an invaluable asset that gives access to added-value services, including claims handling, risk management, employee benefits and personal insurance. The company fosters a culture of collaboration and mutual support, which allows us to enhance the service we provide to our clients.

ABG’s approach allows me to focus on delivering excellent client service and growing my book. The collaborative culture at ABG, supported by senior management accessibility, ensures that we all work cohesively towards common objectives while providing added-value services to clients.

I feel this is a truly great place to work, and I felt part of the team very early on. If I were asked to provide one word that best encapsulates ABG, it would be ‘team’. That may not work for everybody, but for me, being able to offer help to colleagues and genuinely being valued is just as important, if not more so, than colleagues helping you when you need it. A culture where there are no silly questions and asking for support is considered a sign of strength is hard to come by.

If you’d like to find out more about working at ABG, have a chat with Andrew, or contact the HR team, at [email protected].

Find out more about careers at ABG

Alan Boswell Group Careers

We look for promising and experienced individuals from the very start of our recruitment process. We recognise this is vital to the continued growth and development of our business.

Read more